Full Time Sales/Customer Service (Albertville and Edina)
The Stone Sales Specialist is an integral member of the team, responsible for providing showroom sales for retail customers and stone selection process assistance for non-retail. The primary job responsibility is to sell the maximum amount possible at the highest profit margin.
The ideal candidate must be flexible and willing to work between our Albertville and Edina showrooms.
Hours can fluctuate from week to week.
Duties and Responsibilities
Provide showroom sales for non-retail and retail customers
Assist clients with the stone selection process
Develop sales proposals in response to customer inquiries
Contact potential customers providing proposals to potential jobs
Provide any customer service as needed
Serve as backup answering phones as needed
Assist at home shows after regularly scheduled hours
Represent Granite-Tops and Stone Countertop Outlet as a safe, professional, on-time, Quality Company.
Work safely and responsibly, adhering to all safety policies, procedures and guidelines
Adhere to all company policies and codes of the employee handbook
All other duties assigned
Team Driven – support team members in the sales processes to ensure customer expectations are exceeded
Customer Communication - the ability to communicate with customers via phone, email and in –person to provide strong customer service and close sales.
Team Member Communication - effectively and professionally communicate goals, successes and failures to facility and sales team members
Math – the skills of calculating project prices and stone invoices for accuracy and completeness
Computer – proficiency in computer applications to assist in executing the business processes
Organization – to keep track of multiple proposals, projects and files in order to maintain high customer service and team leadership levels
Assist and support other team members to ensure all tasks are completed
HS Diploma or equivalent
Previous sales, customer service and/or stone industry experience
Maintain sales and meet sales growth goals
Accuracy of proposals and project information (square footage calculations, cut-outs, upgrades, etc…)
Daily tasks completed on time
Attendance must be within the guidelines of Granite Tops-Stone Countertop Outlet
This position will spend time in both an indoor office and warehouse environment.
Frequent bending, reaching, standing, sitting, walking
Occasional light lifting
To Apply: Complete the job application listed on the Employment page and sent it or bring it into:
Granite-Tops Corporate Headquarters
1480 Prairie Drive
Cold Spring MN 56320