Sales Specialist (Duluth/Superior)


Job Description

The Stone Sales Specialist is an integral member of the team, responsible for providing showroom sales for retail customers and stone selection process assistance for non-retail. The primary job responsibility is to sell the maximum amount possible at the highest profit margin. This position also requires evening and Saturday hours.

Duties and Responsibilities

·         Provide showroom sales for non-retail and retail customers

·         Assist clients with the stone selection process

·         Develop sales proposals in response to customer inquiries

·         Contact potential customers providing proposals to potential jobs

·         Close Sales

·         Provide any customer service as needed

·         Serve as backup answering phones as needed

·         Assist at other showroom facilities when necessary

·         Participate in evening and weekend hours.

·         Assist at home shows after regularly scheduled hours

Additional Responsibilities:

·         Represent Granite-Tops and Stone Countertop Outlet as a safe, professional, on-time, Quality Company.

·         Work safely and responsibly, adhering to all safety policies, procedures and guidelines

·         Adhere to all company policies and codes of the employee handbook

·         All other duties assigned



·         Team Driven – support team members in the sales processes to ensure customer expectations are exceeded

·         Customer Communication - the ability to communicate with customers via phone, email and in –person to provide strong customer service and close sales.

·         Team Member Communication - effectively and professionally communicate goals, successes and failures to facility and sales team members

·         Math – the skills of calculating project prices and stone invoices for accuracy and completeness

·         Computer – proficiency in computer applications to assist in executing the business processes

·         Organization – to keep track of multiple proposals, projects and files in order to maintain high customer service and team leadership levels

·         Assist and support other team members to ensure all tasks are completed

·         HS Diploma or equivalent


·         Previous sales, customer service and/or stone industry experience

Performance Measures

·         Maintain sales and meet sales growth goals

·         Accuracy of proposals and project information (square footage calculations, cut-outs, upgrades)

·         Customer Satisfaction/Complaints

·         Daily tasks completed on time

·         Attendance must be within the guidelines of Granite Tops-Stone Countertop Outlet


·         Paid Time Off

·         Health Insurance

·         Supplemental insurance opportunities

·         Employee Assistance Program (EAP)

·         401K retirement plan w/company match

·         Sales commission opportunities

·         Employee discount


To Apply: Complete the job application listed on the Employment page and sent it or bring it into:

Human Resources
Granite-Tops Corporate Headquarters
1480 Prairie Drive
Cold Spring MN 56320
Fax: 320-685-3006